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Privacy Policy for Root Cause Wellness Hub LTD

Effective Date: [1.1.2024]

Welcome to Root Cause Wellness Hub LTD. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

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Information We Collect

We collect information from you when you use our website, sign up for our services, or interact with us in any way. This may include:

  • Personal Identification Information: Name, email address, telephone number, address, and other contact information.

  • Health Information: Details regarding your health and wellness, which you provide as part of our health coaching services.

  • Payment Information: Credit card details and billing addresses for processing payments.

  • Usage Data: Information on how you use our website and services, gathered through cookies and similar technologies.

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How We Use Your Information

Your information is used to:

  • Provide, operate, and maintain our services.

  • Improve, personalize, and expand our services.

  • Understand and analyze how you use our services.

  • Develop new products, services, features, and functionality.

  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

  • Process your transactions and send you related information including confirmations and invoices.

  • Find and prevent fraud.

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Sharing Your Information

We may share your information with our own internal businesses for purposes such as email marketing. We do not share your personal information with third parties except to comply with the law, improve our products, or protect our rights.

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Data Retention

Your information will be retained for as long as necessary to provide you with the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

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Data Protection Rights under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request correction of any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [info@rcwellnesshub.com].

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Cookies and Web Beacons

Like many other websites, Root Cause Wellness Hub LTD uses 'cookies' and web beacons to enhance your experience, gather general visitor information, and track visits to our website. Here is how we use these technologies:

  • Cookies: Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

  • Web Beacons: Web beacons are small graphic images or other web programming code (also known as "1x1 GIFs" or "clear GIFs") that may be included in our website pages and messages. They are typically used in conjunction with cookies to monitor the behavior of users on a website by collecting information about the pages you visit, the time you spend on each page, the links you click, and other actions you take on our website.

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Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

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Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

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Children's Privacy

Root Cause Wellness Hub LTD does not knowingly collect personal identifiable information from children under the age of 16. If we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions. Please contact us with all relevant information [info@rcwellnesshub.com]

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Your Choices Regarding Cookies

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make your site experience more efficient and some of our services will not function properly. 

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Third-party Links

Our website, Root Cause Wellness Hub LTD, may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. When you leave our website, we encourage you to read the privacy statements of each website that you visit, especially those that collect personal information. This Privacy Policy applies only to information collected by our website and services. We provide these links for your convenience and information, but including them does not imply endorsement of the site's content, products, or services. Use of any such linked website is at the user's own risk, and we advise you to exercise caution and good judgment when accessing them.

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Consent

By using our website, you consent to our use of cookies as outlined in this section. If you wish to withdraw your consent at any time, you may do so by altering your browser settings or contacting us directly with your request.

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Changes to Our Privacy Policy

Root Cause Wellness Hub LTD reserves the right to update or modify this Privacy Policy at any time and for any reason. Changes to our Privacy Policy will be posted on our website and will indicate at the top of the policy the date it was last updated. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the service after any changes to our Privacy Policy have been posted will constitute your acceptance of those changes. If we make any significant changes to this policy that materially alter our privacy practices, we will also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect.

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Contact Us

If you have any questions about this Cookie Policy or our use of cookies and other tracking technologies, please contact us at [info@rcwellnesshub.com].

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