Refund Policy

Thank you for shopping at Root Cause Wellness Hub. We take pride in the quality and effectiveness of our products. Please read our refund policy carefully to understand your rights and obligations.

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Eligibility for Refund

1. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 30 days of receiving the product to request a refund or exchange.

2. Unopened Products: You may return unopened items in their original packaging within 30 days of your purchase for a full refund. However, we do not accept returns of opened products unless they are damaged or defective.

3. Wrong Product Received: If the incorrect product was delivered, please inform us as soon as possible to arrange for the correct item to be sent without additional charge.

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Non-Returnable Items

Due to health and safety concerns, we cannot accept returns on the following items:

• Opened or used supplements.

• Products marked as “Final Sale”,  “Non-Returnable”, "End of line", "Clearance" at the time of purchase.

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Process for Returns

1. Contact Us: To initiate a return, contact our customer service team via email at [info@rcwellnesshub.com] with your order number, the product(s) you wish to return, and the reason for the return.

2. Approval: Once we receive your return request, we will review it and notify you if your return is approved.

3. Return Shipping: If your return is approved, you will receive instructions on how to return your product(s). Please note that you may be responsible for return shipping costs unless the product is defective or the wrong product was received.

4. Refund Processing: Refunds are processed within 7-10 business days after we receive and inspect the returned item(s). Refunds will be issued to the original payment method used during purchase.

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Exchanges

If you prefer to exchange an eligible returned item, please specify this in your return request. Exchanges are subject to product availability.

Contact Information

For any questions or concerns about our refund policy or your order, please contact us at:

• Email: [info@rcwellnesshub.com]

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Policy Modifications

We reserve the right to amend this refund policy at any time. Changes will be effective immediately upon posting on this page.